"We're spending all that money on IT but don't see the results or clear benefits."
Most likely cause: IT Strategy
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"Our techies and business people are talking but don't seem to get anywhere."
Most likely cause: Business Process
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"We're too dependent on a particular consultant, and nothing is documented."
Most likely cause: Vendor Management
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"This IT project runs on with no end in sight, and I can't get a straight answer."
Most likely cause: Project Management
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"We have a business area that's not as effective as it should be, and the business process seems to be inefficient."
Most likely cause: Business Process
|
"One of our IT vendors is not on our page and is costing us too much."
Most likely cause: Vendor Management
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"It's hard to see how using the new system is helping us, and it might even be making our jobs even harder than before."
Most likely cause: Business Process
|
"We keep planning and spending money, but we never seem to actually implement anything."
Most likely cause: Implementation
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"No one wants to be accountable for the IT projects. I feel like we have no control, and can't get the real status on these initiatives."
Most likely cause: Project Management
|
"We have all the elements – a new system and good people – but no one has demonstrated how all this will work together."
Most likely cause: Business Process
|
"The vendor is charging us a lot more than we agreed to up front, and the cost of this project is turning out to be much more than we thought."
Most likely cause: Vendor Management
|
"The system that was delivered doesn't do what we need, even though we did a requirements analysis."
Most likely cause: Business Process
|
"We're putting in automation without knowing how the business process works. Maybe all we really need is a better way to do things instead of a new system."
Most likely cause: Business Process
|
"We're tired of trying to hold our IT vendor to their promises, and not seeing the results we deserve."
Most likely cause: Vendor Management
|
"We've been spending money on external IT help, but haven't improved our ability to deliver projects ourselves."
Most likely cause: Project Management
|
"We finally put in a new system, but no one is around to support it and we're not getting the value we expected."
Most likely cause: IT Strategy
|
"Software Integration and development projects are over-budget, and don't seem to deliver what was envisioned."
Most likely cause: IT Strategy
|
"We invest a lot of time and money in finding and growing our technical staff, only to find that they leave us."
Most likely cause: IT Strategy
|
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